Questions & Assistance
Acumen Fiscal Agent has a team of dedicated customer service representatives who are answering calls from OK Self-Direction participants. This toll-free number is 877-594-0966. Please call if you have any questions or need assistance with enrollment documents, clocking in, or have general questions. We can also be contacted by email at AcumenOK@Acumen2.net
Information & Forms
Contact us for more information:
CDPASS Phone:
877-594-0966
CDPASS Fax:
855-295-9075
DDS & Medically Fragile Waiver Phone:
877-364-2835
Oklahoma Office
As of 4/7/26, Acumen will officially have two office locations in OK.
*BOTH OFFICES HAVE TWO WALK-IN DAYS FOR THE PUBLIC EACH WEEK*
CDPASS & SDP (aka MEDICALLY FRAGILE) PROGRAM WALK IN DAYS ARE ON TUESDAYS FROM 9AM - 4PM
DDS (INCLUDES IHSW-ASD, IHSW-CSD & CW) PROGRAM WALK IN DAY IS THURSDAY 9AM - 4PM