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Oklahoma Waiver Services For Children, Adults And Community Waivers (Ihsw-Csd, Ihsw-Asd, Cw)

DCI Portal
Acumen consistently exceeds 95% Customer Service Ratings across all of the programs we serve throughout the United States.
Need assistance from your Acumen Agent? Contact them with the information below
DDS Program: (405)-212-5698 and OK-DDS@acumen2.net

Questions and Assistance

Acumen has a team of dedicated customer service representatives who are ready to support self-directed Developmental Disabilities Services members. Please call if you have any questions or need assistance. The toll-free number is 877-364-2835. You are also welcome to schedule an appointment with your agent at our Tulsa office or come to one of our walk-in days. To schedule an appointment, please email us at OK-DDS@acumen2.net. For more information on starting self-directed services, contact your Case Manager or email DDS.SDS@okdhs.org.

Oklahoma Office

As of 4/7/26, Acumen will officially have two office locations in OK.
*BOTH OFFICES HAVE TWO WALK-IN DAYS FOR THE PUBLIC EACH WEEK* CDPASS & SDP (aka MEDICALLY FRAGILE) PROGRAM WALK IN DAYS ARE ON TUESDAYS FROM 9AM - 4PM DDS (INCLUDES IHSW-ASD, IHSW-CSD & CW) PROGRAM WALK IN DAY IS THURSDAY 9AM - 4PM

Information for Tulsa Residents:

Acumen Fiscal Agent

4867 S Sheridan Suite 711
Tulsa, OK 74145

The Tulsa office is open by appointment only Mon, Wed, Friday. If you need in-person assistance, please reach out to schedule an appointment with your agent.

On Tuesdays in Tulsa, our CDPASS and SDP Programs host a Walk-In Day (no appointment needed) from 9 am - 4 pm.

On Thursdays in Tulsa, our DDS Program hosts a Walk-In Day (no appointment needed) from 9 am - 4 pm.

Information for OKC Residents:
*Please use the Tulsa address for your mailing requests

Office Location: HQ Building Acumen Fiscal Agent

100 NE 5th Suite
Oklahoma City, OK 73104

The OKC office is open by appointment only Mon, Wed, Thurs & Friday. If you need in-person assistance, please reach out to schedule an appointment with your agent.

On Tuesdays in OKC, our CDPASS, SDP & DDS Programs host a Walk-In Day (no appointment needed) from 9am - 4pm.

Phone
Toll Free: 877-364-2835