Important Notice: EVV is Live in Your State
W2 Information
Acumen consistently exceeds 95% Customer Service Ratings across all of the programs we serve throughout the United States.
To contact Customer Service, please call (866) 759-9498, fax to (808) 427-8180, TTY (888) 853-0010.
Need assistance from your Acumen Agent? Contact them with the information below
CDO Program: (808)-400-8286 and HI-CDO@acumen2.net
CLP Program: (808)-400-8286 and HI-CLP@acumen2.net
Kaiser Permanente Program: (808)-400-8286 and HI-KP@acumen2.net
Veteran Directed Care Program: (808)-400-8286 and HI-VDC@acumen2.net
CDO Program: (808)-400-8286 and HI-CDO@acumen2.net
CLP Program: (808)-400-8286 and HI-CLP@acumen2.net
Kaiser Permanente Program: (808)-400-8286 and HI-KP@acumen2.net
Veteran Directed Care Program: (808)-400-8286 and HI-VDC@acumen2.net
Program Website
Participant Employer Forms
Acumen Employer Seeking Employee Form HI CDO Employee Enrollment Packet HI CDO Employee Rate Form HI CDO Employer Guide for Success HI-CDO July 2026 – June 2027 Payment Schedule HI CDO Request to Reallocate Dollars Form HI CDO Roles & Responsibilities HI CDO Show Me the Money HI CDO Statement Sample HI Client & Employer Change Information Form HI Employee Termination FormDirect Care Employee Forms
Augeo Flyer Acumen Employee Registry Form Application for Employment Form HW-4 Form W-4 HI Employee Change Information Form HI Essential Worker Letter Acumen HI Pay Selection and Direct Deposit Form
Program Website
Participant Employer Forms
Acumen Employer Seeking Employee Form Form W-9 HI CLP-PD Employer Guide for Success HI-VDC_CLP July 2026-June 2027 Payment Schedule HI CLP-PD Request for Vendor-Reimbursement Payment HI CLP-PD Roles & Responsibilities HI CLP-PD Show Me the Money HI CLP-PD Statement Sample HI Client & Employer Change Information Form HI Employee Termination Form Vendor EFT FormDirect Care Employee Forms
Augeo Flyer Acumen Employee Registry Form Application for Employment Employee Information Change Form Form HW-4 Form W-4 HI CLP-PD Timesheet HI Essential Worker Letter Acumen HI Pay Selection and Direct Deposit Form
Program Website
Participant Employer Forms
Acumen Employer Seeking Employee Form Form W-9 HI Client & Employer Change Information Form HI Employee Termination Form HI VDC Employer Guide for Success HI-VDC_CLP July 2026-June 2027 Payment Schedule HI VDC Request for Vendor-Reimbursement Payment HI VDC Roles & Responsibilities HI VDC Show Me the Money HI VDC Statement Sample Vendor EFT FormDirect Care Employee Forms
Augeo Flyer Acumen Employee Registry Form Application for Employment Form HW-4 Form W-4 FORM HC5 HI Employee Change Information Form HI Essential Worker Letter Acumen HI Pay Selection and Direct Deposit Form HI VDC timesheetMember Employer Forms
Coming Soon!
Provider Forms
Coming Soon!
Local Office
Address
AMERICAN SAVINGS BANK TOWER
1001 BISHOP STREET, SUITE 990
HONOLULU, HI 96813