FAQs

Why are taxes being taken out of my employee’s paycheck when I pay employer taxes?

2017-01-16T20:13:27-07:00January 16th, 2017||

We are required to deduct taxes from a participant's budget/allotment/authorization for employer taxes. These include worker's compensation, federal and state unemployment taxes, Medicare and Social Security taxes. The taxes that are deducted from the employee's paycheck are the same taxes that would be taken out if he/she worked anywhere else. These include federal and state [...]

Why didn’t my employee get paid? -or- Why did my employee get short-paid?

2017-01-16T20:12:56-07:00January 16th, 2017||

If your employee is not going to be paid or will be shorted pay, the employer will be contacted via email or telephone prior to the check date but after processing has closed. Please refer to the program-specific schedule for pay periods, due dates, and check dates. Below are some examples, but not limited to, [...]

How do I sign up for direct deposit?

2017-01-16T20:12:38-07:00January 16th, 2017||

You must fill-out and submit a direct deposit form and a blank, voided check. You have four options for obtaining forms: Visit your state-specific page on our website - select your state from the interactive map or from the list of states, scroll down to the program that you are a participant in and select [...]

Why is my employee inactive?

2017-01-16T20:12:22-07:00January 16th, 2017||

The following are reasons why an employee is inactive: We received termination paperwork from the employer We have not received all of the accurately and completely filled-out forms for them to be eligible to provide services The employee's certification has lapsed and Acumen Fiscal Agent has not received updated information

When can my employee start?

2017-01-16T20:11:49-07:00January 16th, 2017||

We need to have received the following: All necessary participant, employer and employee enrollment forms that are properly filled out The participant's budget/allotment/authorization to receive services from the support coordinator/case manager

Where do I need to go to get forms for my state/program?

2017-01-16T20:11:18-07:00January 16th, 2017||

You have four options for obtaining forms: Visit your state-specific page on our website - select your state from the interactive map or from the list of states, scroll down to the program that you are a participant in and select what type of form you are looking for If your state/program uses web time [...]